Sukh tweets…
I do 10+ customer interviews. After a while, it’s super hard to keep all that context in my head.
I have recorded Fathom videos but who has the time to go through them. Thinking of building an internal tool for “Voice of customer”.
I should be able to:
1. Provides sales calls I’ve done as transcripts
2. Ask questions like – “what are people struggling with” etc.
3. Get answers with specific quotesThen I can take this and ask an LLM: “How should I write my landing page based on these customer pain points”.
Vin replied…
having an AI tool that helps you sift through all that customer data and turns it into actionable insights is a game changer
Sounds like a valuable tool that could be built on top of ChatGPT or another LLM 